Terms of Service

1. Acceptance of Terms

By accessing and using KYCVault, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Description of Service

KYCVault is a FICA compliance automation platform that helps regulated businesses manage KYC verification, AML screening, and regulatory compliance. We facilitate identity verification, risk assessment, and compliance reporting.

3. User Accounts

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. User Conduct

You agree not to:

• Use the service for any unlawful purpose
• Post false, misleading, or fraudulent content
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Interfere with the proper operation of the service

5. Regulated Businesses

Regulated businesses are responsible for ensuring their compliance data is accurate and meets all applicable laws and regulations. KYCVault provides tools and automation but does not guarantee compliance outcomes and is not responsible for regulatory decisions.

6. Limitation of Liability

KYCVault shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount paid by you, if any, for using the service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

8. Contact Information

For questions about these Terms of Service, please contact us at support@kycvault.co.za